2024 Dentistry Alumni Survey Results
The insights from our alumni are crucial to shaping the future of the Faculty of Dentistry, University of Toronto.
Thank you to the many Dentistry graduates who took the time to participate in the 2023 Dentistry Alumni Survey. Your feedback is instrumental in helping us design programs that cater to the diverse needs and interests of our alumni.
Results from our 2024 Dentistry Alumni Survey show that Dentistry graduates feel a profound connection to the Faculty of Dentistry, are passionate about maintaining the Faculty's reputation in excellence, and believe in nurturing a strong, supportive community through connections with fellow alumni, students, and friends.
Explore a visual representation of the results below.
- Alumni Satisfaction
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- Activities & Engagement
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- Faculty Strengths
- Giving
- Definitions
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NPS stands for Net Promoter Score which is a metric used in customer experience programs. NPS measures the loyalty of customers to a company. NPS scores are measured with a single question survey and reported with a number from -100 to +100, a higher score is desirable.
Respondents give a rating between 0 (not at all likely) and 10 (extremely likely) and, depending on their response, customers fall into one of 3 categories to establish an NPS score:
- Promoters respond with a score of 9 or 10 and are typically loyal and enthusiastic customers.
- Passives respond with a score of 7 or 8. They are satisfied with your service but not happy enough to be considered promoters.
- Detractors respond with a score of 0 to 6. These are unhappy customers who are unlikely to buy from you again and may even discourage others from buying from you